Shipping Broker Policy

Last Updated: 2026

Pinchee operates as a digital logistics platform connecting customers with independent transportation providers.

1. Platform Role

Pinchee acts as a marketplace that facilitates the connection between:

  • Shippers
  • Independent drivers
  • Logistics service providers
  • Pinchee does not directly operate transportation vehicles unless otherwise stated.

2. Driver Responsibility

Drivers using the platform are responsible for:

  • Maintaining valid licenses
  • Vehicle compliance
  • Insurance coverage
  • Compliance with transportation laws
  • Drivers act as independent contractors.

3. Shipment Responsibility

Shippers are responsible for:

  • Providing accurate shipment details
  • Declaring shipment contents
  • Ensuring shipments comply with legal regulations

4. Prohibited Shipments

The following items may not be transported through the platform:

  • Illegal drugs
  • Weapons
  • Hazardous materials without authorization
  • Counterfeit goods
  • Stolen property
  • Restricted or sanctioned items

5. Liability

Pinchee provides a digital platform service and is not the direct carrier of shipments.

Liability may be limited according to the platform's Terms of Service.

6. Platform Enforcement

Pinchee reserves the right to suspend users, cancel shipments, remove drivers, or restrict platform access if violations of platform policies occur.

  • Suspend users
  • Cancel shipments
  • Remove drivers
  • Restrict platform access

Questions? Contact support@pinchee.com.